First Class Credentials

We are part of the country’s leading utility family, with over one million homes connected to our networks. Collectively, our capabilities are unrivalled in the market and we lead the way in low carbon energy and next-generation utility infrastructure.


  • Metropolitan can own and operate all the utility networks, providing investment and expertise to lower the upfront installation costs.
  • We have a dedicated billing and customer service team with a UK-based call centre attending to the needs of all properties connected to our district energy schemes
  • Alongside energy networks, we deliver other enabling infrastructures, such as electric and fibre networks, allowing householders to choose their service providers.
  • A Metropolitan scheme was one of the first in the industry to gain Heat Trust registration, and we are committed to these standards for every heat network we deliver.